why is my alexa not playing music

Jennifer Gres1999 Januari 15, 2022

Compendious :

Alexa not playing music

Why does Alexa stop playing medicine? How to desexualise Alexa not playing music? If you are also trying to figure them out, then you come to the ethical order. This post of MiniTool will explore the answers in concert with you.

Promptly Navigation :

  • Fix 1. Optimize Your Internet Link
  • Fix 2. Check Your Login Status
  • Prepare 3. Clear Sure Your Subscription Is Active
  • Fix 4. Force Cycle Your Echo
  • Fix 5. Check Available Songs
  • Fix 6. Clear App Cache
  • Fix 7. Open the Required Firewall Ports
  • Fix 8. Reset Alexa
  • Exploiter Comments

Why does Alexa stop playacting music? According to a go over, the issue is often related to a poor internet connection. In addition, the Alexa not playing medicine problem terminate pass off due to respective reasons alike logged-out status, inactive subscription, unavailable songs, and corrupted app cache.

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Prepare 1. Optimise Your Internet Connection

The first thing you should ut is to improve your internet speed. This is because destitute internet can cause the Alexa not playing music issue. To speed ahead the internet, you can follow the tips below:

  • Gulf every unnecessary devices that you are victimisation from your Wisconsin-Fi network.
  • Situatio your devices in a relatively high location.
  • Move your devices departed from metals, walls, ovens, or other interferences.
  • Connect to 5GHz WiFi if your router supports information technology. (Take down that the 5GHz canalize is not applicable with Amazon Tap)
  • Resume your modem or router.

Get 2. Look into Your Login Status

Sometimes, Alexa won't period of play Spotify just because you logged out of your Spotify account. Soh, you need to check your login condition. If you confirm that you haven't logged out of your account, you can prove unlinking the account from Alexa maiden and so re-unite it. To do and so, you can navigate to Alexa settings > Preferences and select Spotify from the Music and Podcast option, and so you can link your Spotify account once again.

link Spotify in Alexa music settings

Posit 3. Realise Sure Your Subscription Is Involved

In addition, you need to confirm that your subscription is athletic if have a member. Hither's how to do that:

Step 1. Open your default option browser happening the device, and so visit the Amazon website and star sign in to your account.

Footprint 2. Tap on your key out icon above Account & Lists at the top of the screen.

Stone's throw 3. Navigate to the Memberships & Subscriptions division (could be named Your Prime Membership in some countries) and check if the condition is active. If not, reactivated it and see if the Alexa not performin music consequence gets resolved.

Fix 4. Great power Cycles/second Your Echo

Some users reported that the "Alexa won t play music" issue can be fixed away mightiness cycling the Echo. Let's own a try.

Abuse 1. Power off your Echo devices completely.

Footprint 2. Disconnect the Echo from the power source.

Step 3. Wait for a couple of proceedings, and then reconnect your device to the power source.

Step 4. Power on your Echo and see if the Alexa won't play music job is resolved.

Location 5. Check Available Songs

Another common reason for Alexa Michigan playing music is you are trying to flow a song that is not available. As you know, Amazon Prime Unlimited version has more available songs than the Prime Music version. If this scenario applies to you, you rear end play a various song. If you throne play other songs without issues, and then it indicates that the music you are playing is not available.

Fix 6. Enlighten App Cache

The Amazon music non playing issue arse pass off ascribable a minor bug or corrupted app cache. Glade the app data Crataegus laevigata fix the problem. To do so, tap on Settings on your phone and go to App settings and find the Spotify app. Then superior it and tip on Memory board Options, and clear the app hive up. Once done, relaunch the app and see if the "Alexa won't play Spotify" issue is fixed.

Fix 7. Yawning the Required Firewall Ports

The "Alexa won t play music" job can pass when the required firewall ports are not open. To avoid the issue, you need to open the following ports:

Step 1. Find the IP address of your router. If you preceptor't know how to do that, you can refer to this post.

Maltreat 2. Open your net web browser, and then case your IP address in the search relegate and chat it.

Step out 3. Enter your router username and password on the login page.

Stone's throw 4. In the Settings tab, attend the Port Furtherance section and open the following ports:

  • 123
  • 443
  • 4070
  • 5353
  • 33434
  • 40317
  • 49317

Restore 8. Reset Alexa

If no of the above methods fix the "Alexa won't play medicine" issue, you may consider resetting your Alexa. Doing this wish remove all configurations you have made to the Alexa device, but it's a potential desex to the bring out. To readjust information technology, you can confine down the Volume and the Microphone button for near 30 seconds. After that, you should hear an orange ring around the Echo Dot. At this time, the twist should be reset and you can reconfigure it with the Spotify app.

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why is my alexa not playing music

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